Strategy · tools · training · autonomy

Digitalforimpact.*

Charlotte JeuniauxDigital Transformation & Capacity BuildingI help organisations implement practical digital solutions to everyday problems, and train their teams so they remain independent.

Use cases
Portrait of Charlotte Jeuniaux

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My conviction

Many projects move forward without any digital tools: scattered files, lost information, tasks repeated by hand. Digital technology can turn these everyday problems into simple solutions. My role: identify the right tool, implement it with the teams, and enable them to keep it running.

Digital technology serving projects, not the other way around.

More autonomy. More impact.

Réalisations de Charlotte Jeuniaux : CRM CFSWF, site Comme Chez Nous et plateforme Nomad Impact

Selected work

Use cases

Associations, institutions, academia, entrepreneurs and cooperation programmes.

In Belgium

Internationally

Between 2022 and 2024, I worked remotely from several countries in Asia. Meeting local organisations there inspired me to put my skills to work on international projects.

Tools I've created

Services

  1. What I do

    I design practical, tailor-made digital tools that help organisations simplify their daily operations, centralise information and improve collaboration. From CRM systems to internal management platforms, every solution is built around real operational needs.

    For organisations

    • Beneficiary and case management
    • Membership and donation tracking
    • Volunteer and project coordination
    • Activity registration and attendance
    • Reporting and impact monitoring

  2. What I do

    I create distinctive visual identities and accessible, easy-to-manage websites that communicate an organisation's mission clearly and strengthen its visibility, credibility and engagement.

    For organisations

    • Institutional websites and nonprofit platforms
    • Visual identity and brand systems
    • Campaign and fundraising pages
    • Resource libraries and interactive maps
    • Multilingual websites with independent content management

  3. What I do

    Technology only creates lasting value when people know how to use it. I provide practical training, clear documentation and knowledge transfer so teams can confidently manage and evolve their digital tools without constant external support.

    For organisations

    • CRM and website management training
    • Digital skills development
    • Practical workshops for teams
    • Documentation and handover

  4. What I do

    Practical training to understand and use AI responsibly in everyday work: real-world uses, the right tools, limitations and good practices.

    For organisations

    • Real-world uses
    • Choosing the right tools
    • Limitations and good practices
    • Responsible AI

Method

  1. 01 / 03

    Understand.

    I start from your reality, not from a tool to sell.

  2. 02 / 03

    Build.

    I build with the team that will use it.

  3. 03 / 03

    Hand over.

    Training, documentation, then you carry on alone.

My approach follows the Principles for Digital Development: design with users, understand the existing ecosystem, and aim for sustainability.

CV

Download resume

Experience

  1. 2026 - Present

    Founder

  2. 2024 - Present

    MediaLab Manager

  3. Jan. - Feb. 2024

    Field mission (2 months)

  4. 2022 - 2024

    Independent digital consultant, working remotely from Asia

  5. 2018 - 2022

    Project Manager & Coordinator

  6. 2015 - 2018

    Director of Communications

  7. 2009 - Present

    Freelance web designer and developer (alongside other roles)

Training delivered

    Education

    1. 2018

      Visual facilitation

    2. 2012 - 2013

      Web & graphic design

    3. 2003 - 2009

      Master's in arts & audiovisual studies

    4. 2003

      Upper secondary certificate in modern languages (English, Spanish, Dutch)

    Languages

      Technical skills

      • CRM and management tools

      • Web design and development

      • Graphic design and UX

      • No-code / low-code applications

      • Generative AI

      • Project management

      • European funding and award applications

      Let's talk.*

      Association, institution, academic organisation or cooperation programme: let's talk about your project.

      info@charlottejeuniaux.be+32 497 77 18 10LinkedIn ↗

      Based in Namur · missions in Belgium and abroad

      © 2026 Charlotte Jeuniaux

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